In the unfortunate event that an item is faulty, we are happy to offer a refund or exchange where available within 365 days. Please print our returns form here.
Feel free to give us a call whilst your Bongo is in repair, we can help to identify which part it is that you require. We are also happy to
We use surcharges to ensure we receive parts back. The surcharges work as follows; order the new part that you require, pay a surcharge on the item (it will be
International and European shipping costs depend on each individual order. Overseas orders are based on weight and dimensions of the parcels being sent. This is the reason why we can't