What if my item is faulty?
In the unfortunate event that an item is faulty, we are happy to offer a refund or exchange where available within 365 days. Please print our returns form here.
In the unfortunate event that an item is faulty, we are happy to offer a refund or exchange where available within 365 days. Please print our returns form here.
We hope that you are happy with your purchase, however we know that sometimes you will need to return an item. If you are unhappy with the goods for any
Sometimes we require a chassis number. This is to help us identify what part would fit best with your Bongo.
Feel free to give us a call whilst your Bongo is in repair, we can help to identify which part it is that you require. We are also happy to
We accept most credit/debit card payments, as well as paypal. The only payment options we don't accept is Amex and Cheque.
We use surcharges to ensure we receive parts back. The surcharges work as follows; order the new part that you require, pay a surcharge on the item (it will be
International and European shipping costs depend on each individual order. Overseas orders are based on weight and dimensions of the parcels being sent. This is the reason why we can't
Most of our deliveries are next day via DPD courier, however some parcels may take between 2-3 days for delivery.